Steering is when a Realtor guides a home buyer toward or away from a particular neighborhood based on race. The problem is sometimes this happens subconsciously and not on purpose. People can be discriminatory without even realizing it. In order to battle this problem, Realtors regularly take fair housing education so it is always on the forefront of our minds.
Realtors cannot legally comment on the safety of a neighborhood or about the racial composition of a neighborhood. We can suggests resources such as the US Census Bureau, and other sources of information for people and crime data, but we cannot be that resource because everyone has different perceptions and biases.
Originally Posted by Lisa VanderLoo on 04/22/2011